Cancellation Policy
Appointment Cancellations:
We understand that plans can change. If you need to cancel or reschedule your appointment, we ask that you do so prior to the day of your scheduled service. Same-day cancellations will result in a charge equal to 50% of the scheduled service(s).
No-show appointments:
Clients who do not arrive for their scheduled appointment without notice will be charged 75% of the scheduled service(s).
Card on file
A valid credit or debit card is required on file when booking an appointment. Your card will not be charged at the time of booking unless otherwise stated. It may be charged in accordance with our cancellation and no-show policy.
Extension Orders
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Exceptions:
Certain products or services may have different cancellation policies. Any such exceptions will be clearly stated on the product page or during the checkout process.
Changes to Orders:
Customers may request changes to their order (e.g., item size or color) within 24 hours of placing it. Changes are subject to availability and approval.
Contact information:
For any questions or concerns regarding cancellations, customers can reach out to our team via the contact form.